Shipping policy
Effective Date: 21 December 2022
The below Shipping Policy forms part of our Terms of Service.
We ship domestically within Australia. Your orders will be dispatched and posted on the same business day for orders placed before midday AEST.
We offer free express shipping when you order two or more pairs.
Once dispatched, shipping time will vary depending on the type of shipping selected. Standard shipping parcels are sent via Australia Post at a cost of $9.95. Standard shipping takes an estimated 3-7 business days to metro locations. Express shipping parcels are sent via Australia Post at a cost of $15. Express shipping takes an estimated 2-4 business days.
Australia Post requires a signature unless you specify otherwise when placing your order. If you request a parcel be left unattended, you acknowledge that you do so at your own risk. Once a parcel has been delivered to your nominated address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. If you are providing a work address, please always include the level (if a multi-storey building) and the name of the company as Australia Post will return to sender if you do not make these details clear.
We can redeliver parcels where the address is incomplete, or has been incorrectly provided, however this will incur further delivery charges. We will contact you if redelivery is required.
Please note that the delivery times specified are approximate and as provided by Australia Post. We cannot guarantee these delivery times.